Responsible Gaming

To help our users assess their relationship with gambling, here is a list of signs that may indicate a potential addiction:

1. Constant increase in bet amounts.
2. Difficulty limiting or stopping playing.
3. Excessive preoccupation with gambling.
4. Irritability or anxiety when you can’t play.
5. Use of gambling as an escape from personal problems.
6. Lies or concealment of the extent of your gambling activities.
7. Borrowing money to finance the game.
8. Neglect of family, professional or social obligations due to gambling.
9. Unsuccessful attempts to reduce or control the amount of time and money spent gambling.
10. Using the game to recoup previous losses.

Recognizing these signs and acting quickly is crucial to maintaining a healthy relationship with gambling.

To prevent gambling from becoming an addiction, here are a few practical tips:

1. Set time and money limits before you start playing.
2. Never gamble with borrowed money or money needed for essential expenses.
3. Balance your gaming activities with other hobbies and obligations.
4. Don’t chase your losses; accept them as part of the game.
5. Avoid playing under the influence of alcohol or when emotionally vulnerable.
6. Inform your family and friends of your commitment to responsible gambling.
7. Use the self-exclusion tools available if you need a break.
8. Don’t play to compensate for negative emotions such as stress or sadness.
9. Learn the rules of the games and the odds before you bet.
10. If you have any concerns about your gaming behavior, please contact our customer service department for help and support.

These tips are designed to help you maintain a healthy, balanced approach to gambling.

At 1Win Cameroon, we value the security and well-being of our users. If you wish to restrict your access to the game or permanently deactivate your account, here’s how to proceed:

• To temporarily restrict your account, you can use the auto-exclusion tools available in your account settings. You can do this from either the 1Win App or the browser version of the site;
• If you prefer to permanently deactivate your account, please contact our Customer Service department. We will treat your request seriously and respect your choice without the possibility of reopening your account at a later date.

Your comfort and security are our top priorities. Please do not hesitate to contact us if you require any further assistance in managing your account.